Used Ford Explorer for Sale in Norcross, GA

First time visiting Gwinnettt place Ford ,we been served by Gabi Mor ,he was more than happy to answer all our questions.Service with a smile and great knowledge . This time we didnt upgrated the car , but for sure when we are ready , we will be back !

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Great service and great customer service. My car is always returned better than i had it

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Jody was an absolute delight to work with! I have been a Lexus customer since 2004 and recently becoming a mommy, I needed to upgrade into an SUV. Jody was very attentive, compassionate, and empathized to my specific needs. She was not your cliche "pushy car salesman (woman) who often doesn't listen or care what you want. Months before, I was distraught when I was told by a cliche car salesman to forget about Lexus and to go look at a Toyota Rav 4. Lexus reached back out to me and I was introduced to Jody, who remedied my situation. She got me into a 2018 NX 300 caviar colored with red leather interior!!! It gave me a sports package feel and made me feel like I was living it up with my toddler in the backseat. We are riding in style! Jody also made sure I had plenty to eat every time I came in; she even got me pizza! I highly recommend Jody if you're looking for a Lexus, laughs, and an unparalleled client service.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Gabi was wonderful ask for hI'm when purchasing a car

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

Took delivery of Cedar Wood Restoration???s new workhorse tonight - The Grey Goose. We had shady dealer in AL refuse to dealer trade the first truck we bought after we signed the paperwork, but the team at Mall of Georgia Ford - Alex, Macon and Ken - worked overtime to find and provide business financing for on something even better: an F250 6.7L Turbo Diesel that will be perfect for our rapidly-growing new restoration business for years to come! There???s something special about a business that can take a pretty frustrating and sucky situation and turn it around to over-deliver an even better experience. We should know ... it???s the Cedar Wood way!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Very thorough and professional. Service advisor, David, wrote up requested 90,000 mile service and reviewed system for active recalls. He found dealer finally had the parts to fix the fuel pump problem so that was done at the same time. Even though it took a little longer than I had originally planned, the convenience of getting it done on the same visit was great. Thank you, David. Two additional problems found during the multipoint inspection were explained and serviced that day. Again, thank you for the convenience of getting every thing fixed on the same day. Kudos to David and the mechanic (don't know his name).

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Ask for Patricia! She took the time, effort, and a very professional approach while walking the lot and helping me find the perfect car with the options I wanted/needed. There are some really “bad eggs” out there that give dealerships and sales people a good reason to distrust them. Patricia Walker and Troy Darnell (General Manager) gave me NO DOUBT that I was working with an honest team of people that love helping people make the very best automobile purchase decision. People with exceptional customer service that respect each other and the customer is something that can’t easily be found and ultimately is what led to my decision to drive away from the AutoNation/Mall of Georgia Volkswagen Dealership with my BRAND NEW Passat. I’ve had my Passat for exactly 7 days and I LOVE it! THANK YOU!

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

I drove 5 hours (10 roundtrip) to make my purchase. Gerard was the main reason. My car was totaled and I was in dire straights to purchase a car. I knew exactly what I wanted and I found it at MLM. The pricing was exceptional. Gerard actually answered my "Chat Now"" session at 11:00 pm. I didn't really expect to speak with someone and figured I would leave a message. After many questions which he answered quite knowledgeably, I felt secure enough to make the drive. He assured me the car was still on the lot and at 8:30 a.m. the next morning, he text me letting me know he had the keys. Duane Bell was fabulous! He knew I was waiting on a property damage check and worked with me so that I could drive my new car off the lot that day. I know the car buying experience can be frustrating, but I have to say, these two gentlemen made it as painless as it could be. I would HIGHLY recommend this place and especially Gerard. I do feel he went out of his way to accompany me and I will refer him to my friends in Georgia!. I wish both of these men much success. Thank you! Jacqueline Tallent, Jackson, TN.

The vehicle I purchased from Marietta Luxury Motors (MLM) lived up to the AutoTrader advertisement they posted. I am extremely satisfied with my 2017 RAM 1500 Express ST! Mike Barnes, my sales representative, was knowledgeable, friendly, and easy to work with. All aspects of my experience with MLM were simple, well-explained, and hassle-free. I definitely recommend coming to Marietta Luxury Motors when you're in the market to replace your vehicle. I would rate them higher that the maximum 5-stars, if possible.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

Quality and professional dealership. Chad was great in explaining the service being performed, and what services I will be needing soon (no pressure to say yes). First time in GA for my car service vs. PA. I can definitely tell the difference. Thanks!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Great service! Timely service as usual! My service advisor (Willie) always makes U feel welcome and explains everything in detail and is helpful in every way.

Service tech friendly and courteous explained work order showed me lounge area coffee and rest room location since I am a first timer at Tidwell Ford. When vehicle was ready and I checked out I told service tech I’ll be back in 5,000 Miles

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I typically do not like shopping at dealerships, but I was extremely impressed with my experience. The gentleman, Mike McKenzie, who assisted me was very helpful and respectful. He was very knowledgeable about the Ford products and used cars and overall vary helpful. I would definitely recommend Jim Tidwell Ford to anyone and to make sure they ask for Mike McKenzie.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

To start with, I am like I think the average person, I dread buying a new car due to the "reputation" that most car sales people have as being pushy and high pressure. I have to say I have had some very bad experiences so like most, it is something I don't look forward to doing. Well yesterday I was just "browsing" on Cars.com and I was looking for a truck. I found several at John Miles Chevy and then got on your website where I chatted with I believe her name was Julia. I told her my situation and then she passed on my information to Kevin James to call me. He called me promptly about 30 minutes later and we discussed a time for me to come in. I came in later in the afternoon and met Kevin. He was very pleasant and best of all, very low key and I didn't feel the typical "salesman" pressure from him at all. I will try to keep this short but after the test drive we chatted, then did some brief negotiating including meeting the Sales Manager Kevin Beamon. I can't say enough about the experience. I have poor credit and a good income and they made a deal work. I had to run and get my son so they called me later and I came back in and we did the deal. Everyone I dealt with was so pleasant and professional including your F&I manager, Al. I can promise you if I have a good experience with my service after the sale as I did with my purchase, you have won a customer for life! Kudos to both Kevins and Al. You are lucky to have such a great and professional team. And this again is coming from an "anti" car sales guy! :)