Ford for Sale in Tinley Park, IL

The service department was excellent. My 2017 Nissan Altima was serviced in a timely and very friendly manner. I love it. will never take my car anywhere else.

I can only say that these guys are the best, by the way, so is the service! It is so easy to schedule all services rendered, the facilities are clean and every is ALWAYS professional and pleasant.

Service was wonderful. Completed in the time estimated. Complimentary drinks and snacks available. Waiting room clean and inviting. Service people kept customers informed of services provided.

This by far has been the best experience I???ve had with purchasing a vehicle. I highly recommend Troy for your car buying needs. Thanks Troy and Robert! You guys were amazing and professional.

Great service - will return for service as required.

My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.

Service performed quickly and on-time. No hassles getting my vehicle in for regular maintenance. Price is competitive.

My experience at Ron Tirapelli Ford was excellent! My salesman Javon and general sales manager Robert were very accommodating and patient. They made sure that they weren't only selling a car but building a relationship. WAY TO GO TIRAPELLI TEAM!!

I have a 2017 Escape with under 20k miles. It took 2 weeks to get my car in to replace a transmission pump of some sort. They said they'd need to keep the car a couple days, and did provide a loaner. Alex was very professional, friendly and polite. I got it back by the end of the 2nd day. Would have been nice if the car got washed tho.

We have purchased 2 vehicles at Tirapelli Ford, one new and one used. Both times our experience was smooth and painless. The sales people were informative and friendly. The finance manager worked with us to get us into the vehicles and off the sales lot.

They do the job right the first time. If for some reason your not happy, they make it their job the rectify the problem because it is their job.

I love coming to this dealership rather not go to any other one

The only place I take my Explorer to get service and repair because of the great service and helpful

I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful. It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.

Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.

I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.

The quality of service that I received was excellent.

I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!

Our service manager, Mitch S., has always been informative, knowledgeable and very efficient with a lot of personal care and input.

My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.