I had a 2013 Veloster that I was happy with. I was paying a high interest rate because of financial issues I had a number of years ago. I wasn't looking to buy a new car since I had been keeping all of my Hyundais for 9 years; Excel: 1986-1995; Sonata: 1995-2004; Santa Fe: 2004-2013 I got a letter from Katie Schaffer stating that I could get a new car with a much lower rate so I checked it out and now I have a new car with roughly the same monthly payment but where my previous car was a 6 year purchase, this is a 5 year purchase. Additionally, I have a car that has equipment I couldn't have afforded on my previous car.
Ive seen some negative reviews on this site. But most you can just tell were difficult customers. We are on our 5th (or 6th) car from DANA. 2017 FORD EDGE SPORT. For my wife. 4 of them from SHAUNNA. She is more like part of extended family. (As well as JUAN) I always know what i want, & want to pay for it. And always got it. Her follow-up is second to none. We LIKE goin to see her, she makes things go smooth. Ive NEVER seen any upset or angry people in the showroom. And all the friends that have dealt with her feel the same. And my Son loves her too!. We go were she goes!. So welcome, to the SHAUNNA BOREHAM FORUM.👍🚘
2020 Hyundai Palisade SEL Review
Looks Nice
by Newbie To Hyundai from San Diego, CA
April 27, 2019
4
Test drove it locally but the still found the Kia Telluride slightly nicer overall with a little more interior usable space and seating. Pretty sure we will be going with the Kia, though either one would be fine.
I bought a Mercedes Benz 350 GLK 4matic truck for City World Hyundai and I am very pleased with the service I got. When issues with the original 2011 model cropped up, Briant Rosa went above and beyond to make sure the issue was smoothed out, resulting in me switching up to a newer model, and he was very respectful and professional. I am a hard to please customer, but these guys were so determined to give me the best service, with a personal touch; for the length of time I was at their office, they went out of their way to make me comfortable. I had been to 8 different dealerships, and the experience ranged from deceptive salesmen who tried selling me something else, to those whose car on ground was a far cry from what the pictures on their sites tell, to those who didn't have the car and were bulxxxxting. And then everyone wanted to run my credit first! But for the fact that I was in banking then and understood exactly what they were about to do, they would have ruined my credit before I could buy the car. There were those that took one look at me and their attitude said it all. Also, City Hyundai sticks to timelines; came in on the morning of the Friday I agreed with them, and left with the car that evening, with all t's crossed and i's dotted, from financing to DMV. Also, the follow-up has been excellent, with the title and other relevant stuff arriving way ahead of the average time. I am already discussing future business with them. My next car is definitely coming from them.
2020 Hyundai Palisade SEL Review
I Agree
by Big Fan of Palisade from Birmingham, AL
May 8, 2019
4
I agree with first reviewer about the Palisade. It has a less boxy look than the Kia Telluride but the ride is nice, with not much outside noise. All the safety devices included in the top model make this my choice when the Palisade I ordered finally arrives at the dealer.
I went to look at used 4WD vehicles I had seen online. I had also received a Pre-approval letter. Angela Dutton was my sales professional. It was late when I arrived and closing time but she worked with me and made it possible for me to consider a new 2018 model. The next morning she called and had found a 2018 Outlander sport equipped with 4WD. This is the first car I've owned that was brand new. I appreciate her efforts and love the car.
I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience.
Manager wasn't able to offer competitive pricing.
Great experience. I worked with Chris Rooney. He got me what I wanted for the price I wanted. I was in and out in no time with a brand new Hyundai Asset. Highly recommended!
I really had no plans to buy a car. I was just going to start looking because my 2009 car was getting up in mileage but still looked good & was running good I wasn't in no hurry to get rid of it. I didn't think I could get a brand new car in my price range & not get less of a car. I didn't want to loose anything I already had on old car which was electric locks & windows, rear defroster & side mirrors, fog lights, in addition to that I also wanted GPS, backup camera & heated seats. Thought I look get ideas on how much I have to save up which was going to be hard I'm on disability on limited income. A salesman came up wanted to know how much I could afford not thinking they could work in that price range. At 1st he showed me cars under the price range but they didn't have what I wanted, they had less on them than my old car had on it. But when I spotted the car I wanted him & the general manager did everything they could to get me in a nice car that has everything I wanted except the GPS. And they worked with me to get it in my price range & gave me a decent price on my car for trade in value. If the car had GPS would have been perfect but it has everything else so overall I am very pleased.
We leased a 2018 Sante Fe Sport on Memorial Day about 4 months ago. Just 2 weeks ago someone smashed into me on I24 going 70mph and totalled my car. Since it was a lease we did not get much back from insurance and did not even have enough to get the same car. I loved my Santa Fe and I basically walked away from the crash with minor scratches and bruises thanks to the safety features! So I went back to the dealership yesterday and told them my story and showed them the crash pictures. They went over and above to help me get into another lease with very little down and almost the exact same payment. They fed my son pizza and took great care of us!! I left there with a 2019 Santa Fe with more safety features and I only have to pay $10 more in my monthly lease payment. I love this place - Jessica, Ryan and Patrick are wonderful. I highly recommend buying here!!
Always going the extra mile to assist. When I needed some new fuses, they came out and brought a tool and assisted with installing them.
It is easy to contact them, schedule appointment, and drop vehicle at dealership for service. I actually prefer Friendly Chevrolet over using my local garage for many of these service items.
Wife and I went in just looking to test drive a couple vehicles and met Jeff McL. Unlike other dealers we visited there was no pressure from Jeff or the managers. They made a great offer on our trade in and the vehicle we were looking at. The timing wasn't right for us so we ended up leaving without the car. In the following weeks Jeff responded within the minute of every text I sent him asking questions about different vehicles and he even went out and grabbed cars from other lots we could look at. Jeff made it feel like he was working for us and not the dealership and we truly appreciated that.
2018 Mazda CX-5 Touring Rodrigo was the most professional car dealer I've ever done business with, and I have bought several cars! I never once felt that "used car salesman" vibe. I received way more money for my trade in than I anticipated, we're talking thousands of dollars! I definitely feel I got an excellent deal from O'Brien Mazda, and Rodrigo put everything together so quickly and effortlessly from start to finish. I got a 2018 black Mazda CX-5 Touring. All I can say is WOW! This vehicle is amazing, it has surpassed all my expectations and then some! I was initially going to get the base CX-5. Rodrigo noticed I fell in love with the touring edition, not only did he go above and beyond to get it in my color of choice. But somehow got the payments lower than expected. I've never left a dealership with a smile on my face ear to ear until last Thursday! If you or someone you know is looking for a new car I would recommend the new Mazda CX-5 Touring! But the car is only half of it, the experience of buying the car is the other half. That's why I recommend you go down to O'brien Mazda, but don't just see anyone. Make sure and ask for Rodrigo!
Every time I go to take my car for service it is truly a pleasure. Steve takes such good care of me and my car. I trust him and I always feel well taken care of. The best customer service I have ever had. Plus I still love my 2008 G35.
Melvin only been at the dealership a short time but you would thing longer because he knew what he was doing and I also like the v.i.p style when he pick me up at the time I did not have a car one thing I really like about Melvin and this is so important when dealing with customer is patient he had to much he has enough to give others he work with!!!
I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main contact and from the first moment we talked he was super friendly and helpful, quickly answering all my questions. At this point I was 90% sure of the vehicle I wanted to purchase, but hadn't made a decision as to where. During my research I visited a few Hyundai dealerships and all treated me just Ok but really sale-sy and that just ruined the experience for me. Paul quickly understood what I was looking for and the reasons why, and made me feel comfortable about my choice while expertly guiding me through the best choice for me. I started with a used 2016 Hyundai Tucson in mind, headed over to the dealership thinking I would see a New 2016 Hyundai Tucson and ended up purchasing a New 2017 Hyundai Tucson. A natural decision after careful thought and help from Paul. I basically interacted with 3 people at the dealership, Paul (Internet Sales), his Manager (don't know his name) and Roddger (Finance Manager)... all three where great, friendly, knowledgeable, helpful and very understanding of my needs and wants. In the next few months my boyfriend will be looking to buy a car, and we know we will first ask Paul for help! :)
Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.
I called to get information on a vehicle this dealer had just listed, they did not have any photos posted yet. I talked with Steve who texted me plenty of photos right away. He then FaceTimed me back and went over every inch of the vehicle for me and checked all functions real time. When I had a question that Steve did not know the answer to he asked a mechanic, Jeff to answer it for me. I live out of state from the dealer and could not see it in person, this was the next best thing. Because of Steve and Jeff’s help I planned on making a trip to test drive and see it in person. A vehicle came up for sale locally the same day that I ended up buying so I did not buy from Bronco Motors. I would not hesitate to recommend this dealer based on my experience with them, they went that extra mile for me and I really appreciate that.
I couldn’t be happier with my car buying experience with Elwira. Take it from me when I say that she really knows her stuff. She doesn’t pressure you, she works with you on your budget, and she really gives you what you want. The whole process was really smooth! I even shopped around a little bit and test drove a few cars before making my final decision, but Elwira just worked with me so well that it was a no brainer . Highly recommend her to ANYONE who is looking to buy a new car and get a great deal!! Thank you to Capitol Hyundai & Elwira for all your help getting my new Tucson
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