Used 2021 Jeep Grand Cherokee for sale near Fairmount Heights, MD

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

AS usual my service rep Gage did an outstanding job. He explained the needed service and answered all of my questions. He is an asset to Laurel Acura

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Without discussing the beginning of my car search journey, I will go straight to the end of my journey with Nissan / Hyundai located in Waldorf MD. Anne Maus, Todd Zaciek, Denzel Payne and Max Cho... My search started May 9, 2022 and Ended June 7, 2022. It went from dealing with 2 sales associates I would NEVER recommend, to dealing with an EXCELLENT salesperson that assisted me for three weeks. Hands down Anne Maus (Nissan Dealer) is the best sales associate to have assisted me with my car search. Anne and I spoke, texted and emailed for 3 weeks. I finally went to the dealer on Saturday, May 29, 2022. I test drive 3 vehicles and fell in LOVE with the 2018 Hyundai Santa Fe Sport, because the vehicle was a certified vehicle I had to work with a Hyundai Sales Associate. After 5 days of being jerked around, the vehicle I fell in love with was sold. I texted my disappointment to the manager. I immediately received a call from Todd Z. Mr. Todd Z., went above and beyond to assist me in purchasing a vehicle. The next day Mr. Todd Z. sent me information on another Santa Fe. The truck that I fell in love with didn't even compare to the truck Mr. Todd Z sold me! I arrived at the Dealer on June 7, 2022 to sign off on my paperwork. I received nothing but TOP NOTCH SERVICE from my original Sales associate Anne Maus, a new sales associate from Hyundai, Denzel Payne. Denzel Payne showed me how to work all the gadgets on my new 2019 Hyundai Santa Fe Ultimate. Mr. Max Cho, the finance gentleman was very pleasant to work with, he made my experience very easy. When I say I can not THANK these 4 individuals (Anne Maus, Denzel Payne, Max Cho and last but not least Mr. Todd Z.) enough. I would recommend ANNE MAUS to anyone. Ms. Maus is very passionate about helping her customers. Ms. Maus listened and understood from day 1 what type of vehicle I was looking for and took her time to deal with me. None of this would not have been possible if Todd Z did not step in and save the day.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

Excellent experience jasmine worked extremely hard and got me the car I wanted - really pleased with experience

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Helen excelled in aiding my car purchase, guiding me through the process seamlessly and efficiently.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.