Great experience! Fun to work with!
November 6, 2018
In regards to my recent experience at Koons Tysons Chrysler Dodge Jeep Ram:
"I feel truly blessed that you (Laura Allen) approached me as I walked in the door asking how you could help. I appreciate all the time you spent with me and how you took the time to educate and inform me on all of my options and show me features of the jeep etc. You made this experience painless, efficient and it was actually fun! From my past experience searching for a car is something that I dread and between my experience with you, Patrick, Rob and even Jeff keeping me company in the lounge I must say my opinion of car shopping has changed.
In regards to my accident, I want to tell you that I was extremely proud of my first Jeep Renegade, she was a trooper and took a hit at 50 mph like a champ. My mother and I were heading home one day when someone ran a red light and plowed in to my driver side. The side curtain airbag along with the seat side airbag deployed, the engine shut off automatically and the emergency brake turned on. While completely shaken and having no clue what had happened I remembered the red 911 button on the console and pushed it, within seconds I was connected to emergency personal who already knew where I was and asked me to confirm my location. I recall my father mentioning, after seeing the scene, that he was surprised we didn't flip or get put in to a spin, we simply got pushed with the impact. Come to find out, after meeting with you, Jeep has improved brake systems that compensate for forces being put on certain areas of the car. While we did take a good hit we both were able to walk from the car to the ambulance. I recall telling my mother within days of the accident that I was impressed with how secure I felt in my seat, I hadn't realized there was a seat airbag until a week later but between that and the seat belt the car held me firmly in my seat throughout the accident.
While I loved my Renegade, I knew I didn't want that particular one back (as it was also deemed a total loss), given my experience I was confident, without a doubt, that I wanted another Jeep Renegade. Thank you for helping me find another great Renegade and allowing me to stay in the Jeep family!
It was a pleasure meeting you and working with you. I will be sure to send anyone interested in a car your way!"
If you are interested in a Jeep be sure to work with Koons Tysons! The were friendly, fun, timely and efficient to work with, I couldn't be happier!