New and Used 2020 Volkswagen Tiguan for Sale

Charles Haddon greeted us and made the whole buying experience one of the best I've had. Love the fact I didn't get the full court press from the prototypical car salesman. Charles was very professional and gave me his undivided attention with any questions I had. Never applied any undo pressure and let me take my time making a decision. Once we decided to buy the car, David Jennings made the out processing very painless and extremely fast. Would highly recommend!

I may call or come in with a small simple question, and it's always treated just as if it was something more serious. From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!

Matt and Jose are excellent in customer service. I know I can trust them and that they will do the best for me. I really love these guys.

I bought my first brand new Subaru Impreza WRX STI from this location & I was lucky to have been greeted by Al Shibly... I knew when I first met him that he is not your typical car salesman--very transparent & proactive. He does not hesitate to be honest & straightforward about the facts. On multiple occasions I have been pleasantly surprised by his candor. I am so happy with the car, the entire experience at the dealership & especially with Al. Apparently he is also their #1 best car salesman by volume. There is a reason he sells the most cars, & it's quickly made apparent through his proffessional demeanor & attitude towards his customers. I told him that we were looking for an upgrade for my wife, we saw a Sunshine Yellow XV CrossTrek & found out that apparently they are limited edition, so there weren't any available anywhere. The next day he told me that he has acquired one & already pulled the trigger & it was on a truck from the west coast coming out to see us. The second we saw it, we couldn't resist & we bought our second Subaru that day. People, Place & things.... This place has it going on! Ask for Al & told him I sent you! =D Al Shibly Certified Consultant Desk: 703 287 4106 Stohlman Subaru of Tysons Tysons Corner, VA? alaashibly@stohlmanautogroup.cmdlr.com www.stohlmansubaru.com ?

Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.

Everyone was terrific. Excellent customer service.

I wanted to post my amazing buying experience with Al Shibly at Stohlman Subaru of Tysons. [703-287-4106] I was in the market for an SUV -- Audi and the BMW caught my attention. That said, one hour with Al Shibly and I decided to buy the 2.0XT Touring 4D Forester Subaru. It drives like a dream and takes me EVERYWHERE I want to go. Great on gas and without heavy maintenance or upkeep in the future I am thrilled. I???m going on that cross country trip you wanted to take in college ??? and can???t wait to power on/off the road. I am thrilled. And oh by the way, Al makes house calls -- I really didn???t know how to use all the bells and whistles even with several test drives ??? and rather than put me out in traffic??? Al came to my home. What a guy! I hope he???s still around in 15 years??? I???ll be back for another Subaru.

Several outstanding employees at Fairfax Volvo helped resolve a difficult situation I was having with my vehicle. I had a 2015 Volvo that was purchased at Don Beyer Volvo in Winchester, VA. Over the past couple of years and particularly the past couple of months, the vehicle had multiple issues. As soon as one issue was fixed another arose. Rachel Voelker was absolutely wonderful in trying to get the matter resolved and always kept me informed about what was going on with my vehicle. She was always positive and ensured me that they would get it right. Due to having to be towed a couple of times ???after hours,??? other service department members, such as Melvin, took my calls and made sure a tow truck got to me as soon as possible. With the repeated issues, the service manager, Will Winston became involved and worked with Volvo directly to inform them of the situation and advocate on my behalf. He promised me on our first phone call that Fairfax Volvo would ???make it right??? and they followed through on that promise. Due to the unexpected repairs needed on my car, I had to replace it in order to have a safe and reliable vehicle. When I purchased my original Volvo, I thought I would keep it ???forever??? and financed it longer than I normally do. As a result, I was horribly upside down in the vehicle. Will worked with Jonathan (new car sales manager) to come up with a fair and honest deal on a new Volvo in an effort to correct the situation of the lemon Don Beyer sold me. I want to personally thank Jonathan, Will, Wayne Smith and Glester Johnson for going above and beyond to help me get out from under that vehicle and get me into a new Volvo. I have the utmost faith that this Volvo will be my car for many, many years to come. Thanks to your staff for answering all of my questions honestly and making that five-hour process not as painful as it otherwise could have been. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Fairfax Volvo.

I visited Stohlman Automotive on 7/15/2017 to drop off my 2015 Subaru WRX for its 30,000 mile maintenance. My appointment time was at 8:00am I arrived promptly and was checked right in with a smile. Everyone on staff that interacted with was professional, treated me with respect and made me feel right at home. My service was performed as requested, they vacuumed my car out (not one of those quick vacuum but you could tell they took their time to make sure it was a good job). Victor Iglesias called my cell phone once my car was complete. I returned to pick up my car and finished up my appointment with Victor who took his time to explain to me what all was done as part of the maintenance, that everything went great and there were no issues. This was my second time using this service department and they have won my business from now on!

I leased my first car from Javan back in 2013 and subsequently had two trade-ins since then and I haven't looked back or considered another rep since. Javan is someone who takes time with you and makes you priority (and you feel that way), he isn't trying to push a quota or a "big sale" and instead listens to what you want and makes recommendations from there; you can tell he's an advocate for the customer--which is key--and that's his focus. Now, I'm a creature of convenience and there's a VW dealer about two minutes from my house, but because of the top-notch customer service and the one-on-one care and attention I receive, I make the 30 minute drive because they've earned my loyalty and I like how I'm treated when I'm there and that I'm checked in on between appointments. Whether it's Mike Parelli fitting me in for a service appointment at the last minute or Javan Jackson taking my call at 10 PM at night a few days before Christmas because my car was stolen, the team at Stohlman automotive go above and beyond the call of duty 24/7. I encourage you stop in for a visit and you'll see what I'm talking about. You'll be a "lifer." and trust me, you won't be disappointed.

I traveled 121 miles to purchase a new car from this dealership. The entire process from price negotiation to test drive and equipment check off was done in a manner I have never experienced . All parties involved from the excellent salesman Diako,to the fellow that prepped the car were just outstanding. Would I recommend this dealer???.....a resounding YES!!!!!!

My car buying experience at King’s Volkswagen couldn’t not have been any better.....Mostly because of Ignacio Rada....he made the whole process a lot smoother. He is a friendly, upbeat, and honest person who does anything in his power to get you what you want. He does his homework telling you about the latest features of the car you might want to buy. He was always available and willing to go out of his way to work with me. Even picking me up to make my purchase. He followed me throughout the whole process making sure I was taken care of, being there every step of the way. He genuinely cares about his customers. I am sure the rest of the sales staff is just as professional. Would definitely do business with them again if I need to. Great place to buy a car.

This review is in reference to Volkswagen dealership located in Fairfax, VA and managed by Fawad Osmani. On January 3rd, 2018 I had the pleasure to walk into this dealership and received service by Fawad, Wes, Alaa, Amer and David and the staff exuded professionalism and superior customer service. Keep in mind, I delayed purchasing a new car for many years solely based on all the horror stories I have heard from others on purchasing vehicles, and having to deal with car salesmen. I have to say my experience at Volkswagen dealership and under Fawad???s watch left me leaving the dealership confident and had no doubt I made a great purchase that suit mine and my son???s needs. Fawad taken a good amount of time to explain the difference between financing and leasing a car. Fawad was able to breakdown the cost and explain every moving part of the deal. Because of his thorough explanation and based on my needs and wants, I confidently chose to finance the car, in addition to purchasing a 10 year warranty and 5 year maintenance plan. Wes taken the time to escort me and test drive the car. He patiently explained to me and on a very high level on leasing a car may possibly be beneficial to me since most of my driving will be local. Wes also explained different features the car model include and most importantly discussed the various safety features for that specific car model. Another staff member, Amer patiently explained and showed me every feature the car included as well. David assisted with the financing part of the deal and explained to me the next steps to seal the deal. He also patiently explained to me that I would need to purchase full coverage and can easily update via car insurance???s internet site. Which I have done so just about 20 minutes ago before composing this review. I highly recommend and without reservation to potential clients to browse/shop for a new car at this dealership. Fawad also manages Volvo and Honda dealerships in the same location.

Answered all my questions very help full and friendly , Alan Soon gave us the best deal and excellent service, excellent experience buying a new VW, Thank you , Peter & Nora

My service rep at Fairfax Volvo is amazing! I had been having an issue with the rotors on my 2011 XC 90. Clark worked extremely hard to make management realize that they needed to take care of me and make this right. He was able to make them see that as a 20 year Fairfax Volvo Dealership customer (and purchaser of 9 cars over those 20 years....as well as having them all serviced there!) I needed to be dealt with fairly.....and not just looked at as a dollar sign. They did exactly that! I couldn't be more pleased with the way they treated me and fixed my car. This is the fourth XC90 that the family has had and I couldn't be more pleased with the product and the outstanding service I received from Clark, John and even Wayne. I'm a recent widow and they make me feel like family! I know I can trust them to take care of me and my family's cars.

Professional, FUN and exciting. Words that normally don't come to mind when buying a car these days. However, this is EXACTLY what it was like when I bought my new GTI. Moe Saleh was very professional and fun. He gave me distance but was always close. He let drive the 6pd and DSG. (I decided on the DSG.) I got to meet Rubeen, sales manager I believe, who was quite the professional and instantly connected with. He was extremely affable. I like him. He even introduced me to Fawat the General manager. Wow its like I hit a homerun, everyone I dealt with was amazing. Fawat was extremely pleasant was deeply grateful for my patronage. Thanked on a personnel level. WOW. Don't see that too often. Then it came down to Finance. You know the deal, give them money, sell you everything? NOPE! Glecher was phenomenal, he showed me all the options, we laughed (Yeah you read that right, we LAUGHED in the finance department), got me in and out and he took thanked me for coming in an buying a car. If you are ever in the market for a new VW or even a used car and you live in the DMV area. Give these guys a shot. It is worth it. I got a better deal than I imagined and I got a great deal on my trade. One final note. I would invite any of these guys to my home. That's how much trust and faith I have in them. Honesty and integrity, that's what you get from Fairfax VW. I now have a new home for my car buying needs. Doug Burke, VA

I always go to the dealership go get my oil change and the feeling of being welcomed by Perdita and her smile is amazing! For a person who goes twice a year, she immediately recognizes me and treats me extremely well. She offers a complimentary wash which I’ve never been offered before with another person behind the desk.

This was the most seamless and worry free car purchase I have ever made. Came in told my sales person Ray Palizkar who is by the way very helpful, knowledgeable about cars he sells! Anyways, we told Ray what we wanted to test drive, when we arrived back at the dealership, I didn't have to spend much time negotiating a deal, I figured why waste anyone's time and told Ray upfront what I was looking for in the deal, etc. Sales manager came to me immediately with a counter offer and after little bit of talk we agreed in the middle price that was reasonable for everyone. Whole process probably took less than 3 hours! I think it speaks volume how many abundant rave reviews this dealership receives here and there is definitely a reason why....a GREAT customer service!

Bethesda Volkswagen is the BEST VOLKSWAGON DEALER IN THE UNITED STATES!! If you want to buy a Volkswagen, don???t look any further than 7001 Arlington Road, Bethesda, Maryland. Volkswagen historically are known for producing quality cars with excellent reliability-so it was quite impressive to encounter the most customer service knowledgeable friendly staff on the planet[The VW Trio William Merlo (Sales Consultant), Ron Sowell (Product Specialist) and Ash Chowdhury (Finance Manager)] on my first visit to simply ???check out??? the 2016 VOLKSWAGEN TIGUAN SEL. To make a long story short, it was quite a phenomenal experience-who knew shopping and buying a car could be so easy? 1) William Merlo LISTENED to me when I initially explained my interested not only in the Tiguan, but also the EXACT features I wanted-that is how I discovered the 2016 VOLKSWAGEN TIGUAN SEL had all the features I wanted. As I was test driving it, Merlo pointed out various aspects of the car as well as functions that were of my interest (i.e. heated seats, sunroof). It was absolutely awesome to test drive the 2016 VOLKSWAGEN TIGUAN SEL and ask all questions I had without the pressure to purchase. He is an ideal example of what a sales consultant should be like in mannerism, attitude and most of all knowledge of a car. And yes, he was available to answer any questions afterwards and still today. 2) Ron Sowell went beyond what I expected when I picked up my car-as he was explaining all the feature and controls-it was liked he built the car himself! This made me feel very confident and secure and he assured I was very familiar with features before driving off with my new car. In fact, I have even called and stopped by for additional feature questions, which he answered without hesitation. 3) Ash Chowdhury role as finance manager exceeded what I expect-it was a wonderful relaxing experience because he not only explained the various aspects Volkswagen financing in detail, but also took the time to explain each difference of the various extended warranties available. And I might add, it wasn???t just giving me information, but Chowdhury was quite patient to listen to my question as well as making sure I fully understood my option, even after I left and had more questions which he was too happy to answer. So overall, for anyone new to buying a car or even have owned several cars and looking for a Volkswagen, I give this place 100 STARS and 100 Thumbs up approval rating. The Super Trio of Volkswagen of Bethesda [Merlo, Sowell and Chowdhury] are what any consumer would be looking for in a car dealership without the hassle of purchasing, pressure of buying or most importantly LISTENING to what you desire in a car. KUDOS TO MERLO, SOWELL AND CHOWDRY! I nominate them for VOLKSWAGON Car Dealership Employees for 2016!!!

My husband and I have bought numerous vehicles from Alexandria Volkswagen and this last experience on Saturday, 10/28, was just as great as all the previous experiences we've had there. Our sales representative, Brett, was so patient with us as we looked at and questioned him on several different vehicles and drove two different ones. He spent a lot of time walking us through options, financing, and with our trade-in. This was the second vehicle we bought with Brett, and I would definitely recommend him to others. Shilo and Ene were also great while talking numbers and reviewing multiples buying and leasing scenarios. Everyone at the dealership was pleasant and helpful.