Used 2023 Ford Escape for sale near Dearborn, MI

Arron Woodward was my salesman and he was great, would recommend buying a car from him

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

Sam is my used car man. He helped me buy my “new” 2022 Corsair and I love it. Sam always gives you the best service and the used car department is great too!

I have been leasing Lincolns from Bob Maxey for over 15 years. I have always been very pleased with their service and friendliness of all the folks I come in contact with.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Overall the service was great. Maureen Kelley greeted me with courtesy and respect. I felt very confident in her write up of what was needed for my car. I want her for all my visits.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Working with Al and Mark was very enjoyable. They are very knowledgeable and they did all they cold to get us the best deal they could.

Service department was awesome. My car was towed in and was out the next day. Great customer service too!

Car buying has ALWAYS been a stressful experience. No matter how prepared I am, the grand cacophony of texts and emails is overwhelming. This time around was no exception...until...Mike from Nissan of Macomb rose above the hubbub. He didn't send a message that said, "Call to schedule a drive" like all the others. Instead, he answered our initial inquiry about a specific car. Rather than simply saying it was "available" he took the time to detail the entire cost so we knew immediately that it was in our family's budget. This is how we prefer to work. His attentiveness "drove" us to start our physical search at Nissan of Macomb. The dealership was clean and we were welcomed immediately. Throughout the entire process Mike was kind, professional and patient. He answered our questions, listened to what we were looking for and was never pushy. We had come in a couple of hours before closing and never felt rushed to leave. Our first choice in vehicle was available on site and he pulled it around for us himself. The other two were not available, but he brought out one of their equivalents. He took his time explaining features and answering our questions. He also encouraged us to take a test drive for longer than we'd planned. We loved the car that was our first choice. We'd come in with pre-approved financing from our bank. However, Nissan is running end-of-month incentives and we were able to get a better rate through Nissan. Mike took us to the reception area, showed us the window where we could see the service area and offered us refreshments. While sitting there to wait for our application to be processed, I realized we had grossly underreported our income. I ran to find Mike in a panic. That's when I met Noah who was very friendly and professional. He found Mike for me within moments of my talking to him. Mike took me to Corey who was just about to send our application. My adrenaline was rushing so my thought process was slowed. Corey and Mike stood with me while I calmed down and Corey (who was also incredibly friendly) worked through the math with me. I mean, I was totally frazzled and both of them were so incredibly helpful and patient. Our application was processed quickly and before we even realized it, our new car was taken for detailing. We knew when we started this process that we wanted to buy soon. We had done our homework, but we honestly hadn't thought that we would go in and come out with our car the same night. Mike guided us through everything remaining friendly and patient the whole time, even as it grew past closing time. We were taken to do our paperwork. I believe the gentleman who helped us is named, Richard, but I was so tired at that point I may have that wrong. So sorry if I do. "Richard" guided us through the paperwork without being pushy and was very professional. At this point, I'm sure everyone wanted to go home, but we were still treated so well by every single person we met. Corey even came out to congratulate us on our new car as Mike was handing us the keys and going over a few features. I know this review is long, and perhaps won't be thoroughly read by consumers, but I hope the owners and managers of Nissan of Macomb do read every word. Mike, Corey, Noah and Richard as well as everyone else we encountered were absolutely wonderful. We are thrilled with our purchase and the entire process. We look forward to continuing our relationship through the service department and will make this our first stop when it's time to replace our other car. Thank you for making what is typically a very anxiety provoking process for me run seamlessly. This is a gem of a dealership!

The Dealer did a great job explaining everything. Thanks for taking the time and effort

Service manager is at Blackwell ford is the guy you want to talk to if you have a problem Would buy my next suv from blackwell ford because of him

Everything was very professional and ye warm, making my time at the dealership even more enjoyable.The salesmen all were friendly, offering bits of advice as the time went on. Very friendly and knowledgeable.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Keith L in used cars made my buying experience at Dean Sellers easy and the team there bent over backwards to make sure that everything with my Edge was right

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!