Used 2023 Ford Escape for sale near Dearborn, MI

I am always being taken care of with efficiency and politeness. Jim Szmeckli- mechanic and Tony - service lead, always do a Great job. And the wait is never too long.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Royal Oak Ford made car-buying easy: friendly team, great price, and fast paperwork. If you need a vehicle give them a visit or a call.

Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

This is a great service department!!They are kind and really make us feel like they care about us!! Cynthia Walton and Chris were amazing and helpful!! They make it happen with a smile!!! Thanks! Janice

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

Nick was wonderful !!! I usually deal with Tracey, but she's in anoter Dept. Nick did an excellent job I,ve gotten my last 5 cars from Bob Maxey,wont go anywhere else ! We got a mustang from Bob Maxey Ford too Krissy was the best too. Very professional and answered all the questions They know what they're doing at Bob Maxey !

Jake Leal was awesome—- J recommend him if you need a new or used car!

First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

I have lease vehicals, sometimes yearly from Mr. Craig Atchinsons dealership for over thirty years and have nothing but praise. I have personally brought 2 additions client to the dealership . They to are extremy satified,

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.

This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.

Had a great experience last week. Dom was excellent he explained a lot of things I was not aware On my car. I would rate them A plus. The service department Itself is also rated excellent

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with