Used Ford Expedition for sale near Highland Park, TX

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Tommy was a very knowledgeable salesman and also patient and not pushy. It was such a breath of fresh air buying a car this time around. Also nice that each of your sales agents have their own desk and space instead of negotiating at an open table. The facility was very clean, updated, and functional. Our finance agent was also patient and answered all my question. He did not rush the process and went out of his way to help us find a good rate. I will be back to your dealership next time in market for a GMC or Buick.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Currently own a black 2013 expedition XL 4WD. It's a solid, reliable SUV on a truck frame but with very smooth ride quality. Tons of cargo space, I fit a 7 foot couch in XL, which is the smaller version. Powerful V8 runs good and sounds like a diesel. Only downsides it's not great on gas mileage compared to newer cars and interior and exterior starts wearing out in typical Ford fashion

Chance was fantastic and made sure that I got the murano I wanted! Don’t go anywhere but Crest Nissan!!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

Want to thank Moe at park cities VW for doing all possible in making it happen to get me and daughter into a vehicle.We really recommend to go and check out claycooley at parcities VW.for your next vehicle

First-Class Experience ⭐⭐⭐⭐⭐ I can honestly say this was one of the best car-buying experiences I’ve had. Madi Mustafa took great care of me from the start. He really listened to what I was looking for and helped me find the right vehicle without making me feel pressured at any point. Everything felt relaxed, professional, and straightforward. When it came time for financing, Dylan made the process just as smooth. He explained everything clearly, answered all my questions, and made sure I was comfortable with every step. It was efficient and easy, which I really appreciated. Overall, the experience felt elevated and well handled from beginning to end. If you’re looking for a team that values professionalism and truly takes care of their clients, I highly recommend working with Madi and Dylan.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

This is my third purchase at this dealership, and each time has been an amazing experience. They listen to what I want and have not once talked down to me because I?m a woman. I feel like I?m a valued customer from the moment I step foot inside to purchase or to have my vehicle serviced. This is the only dealership I will go to. Thank you Eldorado Cheverlot!

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I've been looking for an EV9 for about a year and kept coming up against not being able to fit it into my budget. Finally, Rockwall Kia, specifically Malena and David, were able to find an option that would work! We live about 4 hours away, and during that time they found solutions for every obstacle every step of the way, including getting us a charger adapter for our drive home. We are THRILLED, amd the whole ride home in our new car (which felt like floating a spaceship down the highway) was surreal. We're looking forward to many happy years in our family's new vehicle.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I really appreciate Jacob Blau at Five Star Chevrolet. He was a huge help in my purchase of my 2LT Corvette C8 in riptide, blue. Best, Calub

Fast service no high pressure repair sales pitch. Advisor kept me up to date on status of service.

Best experience I’ve had and I’ve had several in my life. I also had several prior to buying this vehicle. Kariel Nieves was my sales guru. Totally awesome gentleman and knows his stuff. Great attitude and huge knowledge of all things Lexus. Good communicator and worked with me to get my scheduled test drive and had everything ready. A++++++++ I’m sure they have many excellent associates but I’ll only work with Kariel from now on. Top noche.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Great experience. Very straightforward and stress free, from test drive to signing. Marcus was great! Would come back in the future.